We are growing fast, and we’re looking for an astute, confident, and personable individual to join us as an Administrator.
We’re seeking an Administrator who excels in delivering exceptional customer service and thrives in a fast-paced, detail-oriented environment.
What You’ll Do
- Provide clear, empathetic, and professional communication to members.
- Accurately process invoices.
- Resolve invoice queries, liaising with providers to correct errors and manage re-issues.
- Verify membership criteria, provider pricing, and scheme agreements, and relay this information to clients.
- Maintain and update membership data, generating reports for sports clubs.
- Organize and distribute incoming invoices efficiently.
What You’ll Bring
- A proven ability to deliver exceptional customer service, especially in sensitive or high-pressure situations.
- Excellent written and verbal communication skills, with a professional and empathetic tone.
- High attention to detail and accuracy in data handling.
- Ability to work independently and collaboratively within a team.
- Discretion and professionalism when dealing with high profile individuals.
- Honesty, integrity and a positive and proactive approach towards high standards and service levels.
Salary:£37,000